Privacy Policy
This policy describes what information BaliEstatePro collects, why, and how we use and protect it. It is written in plain English rather than legalese. If you have a question the policy does not answer, please contact us via the contact page.
What we collect
- Lead form data: your name, email, phone (optional), budget range, timeline, and any message you include. Collected only when you submit a lead form.
- Technical data: IP address (hashed for rate limiting), browser type, referring page, device type, approximate country.
- Analytics: aggregated pageviews and traffic sources via Google Analytics 4, if you consent. No personally identifying data is shared with third parties for advertising.
Why we collect it
- To respond to your property enquiry and connect you with a licensed agent
- To match you with listings that fit your brief
- To send the investor newsletter, if you subscribe (double opt-in)
- To improve the site and its content over time
- To prevent abuse of public forms
Who we share it with
Lead data is shared with our partner agencies in Bali for the purpose of responding to your property enquiry. Each partner agency is a licensed Indonesian real estate professional bound by their own confidentiality obligations. We do not sell, rent, or otherwise transfer your data to any third party for marketing purposes.
How long we keep it
Lead data is retained for as long as your enquiry remains active and for up to 24 months after last contact, for audit and compliance purposes. You may request deletion at any time by emailing the contact on this page.
Your rights
Under GDPR and equivalent laws, you have the right to: access the data we hold about you, correct inaccuracies, request deletion, object to processing, and lodge a complaint with a supervisory authority. To exercise any of these rights, contact us.
Cookies
We use essential cookies for site function and, with your consent, analytics cookies to measure traffic. You can decline non-essential cookies via the banner or your browser settings without losing core site function.
Contact
For privacy questions, use the contact page or email the address shown there.